Frequently Asked Questions

Everything you need to know about shopping with Air Voel.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible buy-now-pay-later options via Klarna and Afterpay.

Are your materials sustainably sourced?

At Air Voel, we prioritize ethical manufacturing. Over 70% of our current collection is made from organic cotton, recycled polyester, or eco-friendly dyes.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's journey.